Privacy Policy Overview
Learn how your information is used and protected here
Introduction to Our Policy
Your privacy is important to us. This policy outlines how Javentora collects, uses, and protects your information when you use our story structure analysis platform and services. Please read carefully for details.
By using our website or platform, you agree to the data practices described in this policy. We are committed to transparency and safeguarding your personal and creative information.
What Information We Collect
We collect only what is necessary for delivering and improving our service, including contact details, narrative submissions, and usage analytics.
Direct Information Provided
- • Contact details, including email and name for account setup
- • Manuscript or story files uploaded for analysis
- • Feedback or survey responses voluntarily submitted
- • Support or inquiry correspondence with our team
- • Preferences related to your writing or account use
Automatically Collected Details
- • IP address and device information for security and analytics
- • Browser and operating system used on our site
- • Usage patterns to improve user experience
- • Cookies and similar technologies for platform optimization
- • Error and performance logs for support purposes
How We Use Your Data
Personal and analysis data are processed to deliver core services, support platform security, and enhance features based on your feedback.
- • Providing narrative analysis tools and feedback
- • Facilitating secure sharing and collaboration features
- • Maintaining technical reliability and improving user experience
- • Notifying you of service updates or policy changes
- • Analytics for platform development and troubleshooting
- • Responding to user support or technical requests
- • Enforcing platform terms, guidelines, and legal compliance
Your Privacy Matters: We use robust technical measures to secure your information and meet or exceed Canadian privacy standards. Personal data is kept confidential and only shared under strict policy guidelines.
Data Sharing Policy
We do not sell or rent your data. Third-party sharing is limited to service providers bound by confidentiality or when legally required.
External Service Providers
We may use trusted partners for hosting, analytics, or support. Each must uphold equivalent privacy protections under Canadian regulations.
Legal and Compliance
When necessary, data may be disclosed to law enforcement or regulators to comply with local laws and ensure safety.
Aggregated Anonymous Data
We may use anonymized statistics to improve services and for internal reporting.
Your Data Rights and Choices
You have the right to access, correct, or request deletion of your personal data. You may also manage privacy preferences or data usage settings anytime.
- • Request access to your information stored
- • Seek corrections if your data is wrong
- • Request deletion of your account data
- • Receive your data in a portable format
- • Object to specific uses of your data
- • Request limits on certain data processing
Contact us to exercise these rights, or for privacy questions, using the details below.
Safeguarding Your Data
We use encryption, secure storage, and strict access controls to protect your information against unauthorized access, loss, or misuse.
Technical Security Measures
- • Data encryption for transfers and storage
- • Activity and access restriction protocols in place
- • Regular software updates for vulnerabilities
- • Backups and redundant infrastructure for resilience
Organizational Safeguards
- • Staff trained on privacy best practices
- • Access to data is strictly limited
- • Policies for reporting issues promptly
- • Internal reviews of data handling procedures
Data Retention Practice
We retain information only as long as needed for service provision or legal obligations, then securely delete it.
- • Account details held for active users
- • Story analysis and feedback stored temporarily
- • Support communication logs retention
- • Payment recordkeeping as required
- • Preference data for service updates only
Retention timelines are reviewed in accordance with local regulations.
International Transfers Policy
If data is processed outside Canada, we ensure protective measures with all partners, meeting Canadian law and industry standards.
- • Data processing partners must follow strict privacy
- • Encrypted transfers using secure protocols
- • Regular audits of international service providers
- • No data sold or shared for external marketing
Cookies and Usage Data
Cookies are used solely to support platform functions, improve security, and remember preferences. You control cookie settings at any time.
Types of Cookies Used
- • Support platform login and basic features only
- • Monitor site reliability and speed metrics
- • Remember layout and accessibility choices
- • Power interactive story analysis tools
See our Cookie Policy for control options and full details.
Policy Updates and Changes
We occasionally update our privacy terms. Significant changes are communicated, and your continued use means acceptance of updates.
- • Website notice of important changes
- • Direct email for major updates
- • Summary of recent modifications
- • Contact info for questions provided
We always indicate the latest revision date at the page end.
Contact for Privacy Issues
Reach us for privacy inquiries or rights requests.
Javentora
442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada
Phone: +1-489-408-5694
Email: content@javentora.com
Policy updated February 3, 2026.
Effective from February 3, 2026.